POLICIES

RETAILERS

Visit Our Studio

Experience the collection in person at our Puerto Rico studio (by appointment only) or shop online anytime.

[ Book a Private Appointment ]

DELIVERY & PRODUCTION

Every piece is meticulously handcrafted to order. Please allow 2–4 weeks for creation and delivery, depending on the design complexity and shipping destination.

INTERNATIONAL SHIPPING

We ship worldwide. International orders are subject to calculated shipping fees at checkout based on destination and preferred delivery speed.

RETURNS & EXCHANGES

Due to the bespoke, handcrafted nature of our designs, all sales are final.

Need help choosing? Contact us at eva@evaguadalupe.com before placing your order—we are happy to provide detailed guidance.

Issues with your order? Please inspect your package upon arrival. If an extraordinary issue arises, contact us within 5 days of delivery so we can assist you.

CARING FOR YOUR PIECE

Congratulations on choosing an Eva Guadalupe creation for your special day! To ensure your handcrafted piece remains pristine for years to come:

Storage: Keep in its original packaging at room temperature in a dry, moisture-free place.

Protection: Avoid direct contact with hairspray, perfumes, lotions, or chemicals.

Handling: Place your piece as the final touch after completing hair and makeup.